Ordering, Shipping, Privacy, Returns & Exchanges

Ordering

4 Easy Ways to Order:

 1. SECURELY ONLINE - For fastest and most convenient service, please use our secure online shopping cart here at our site. Just create an account by entering your key information. Then you will be able to return to this site and log in to check on your order status or reorder quickly and conveniently.

 2. BY PHONE - If you prefer to place your order by telephone, please call us at 888-822-7075. We are in the office from 9am to 3pm Pacific time, Monday through Friday, and will be more than happy to assist you by telephone.

 3. BY MAIL - If you would prefer to mail us a check for your order, the best way is to follow step 1 above - create an account and use the secure shopping cart system. At the checkout you will be asked how you prefer to pay, and you can select "check/money order" at this time. You will be prompted to review your order and then submit it. You can print out the resulting confirmation of your order so that you have the information you need to mail your check or money order to us.

 4. BY FAX - If you would like to fax your order to us, please follow the directions in step 3 above, but fax the form to us at 707-268-8985. You can either write your credit card number and expiration on the fax, or give us a call with that information at 888-822-7075. (or 707-268-1106)

Shipping

Canadian Orders: We ship most online orders to Canada via 1st Class USPS for the shipping amount your cart calculates.    If you need faster shipping to Canada please Skype us at peaceproject or call us at 707-268-1106. We will discuss the faster shipping options with you.

International Orders: We ship to most international addresses, however shipping internationally is expensive and can be complicated. Orders under 4 pounds can ship via First Class International and rates start at about $13 for these packages. Orders weighing over 4 pounds must be individually calculated and we will let you know what the options are before shipping. Shipping charges will be based on actual shipping costs. Please Skype us at peaceproject or call us at 707-268-1106. We will happily take your order for resources by phone or email and discuss with you the international shipping options available and costs.

Shipping Information: All orders are usually shipped within 2-3 business days after being received. We use both the US Postal Service and UPS, depending on the size and destination of the shipment. If you have a particular deadline for receiving your order, please give us a call at 888-822-7075 (or 707-268-1106) and we can go over faster shipping options with you.

Returns, Exchanges and Privacy

Returns and Exchanges: We guarantee your satisfaction with our resources. Just call us within 10 days of receiving any defective, damaged or incorrect merchandise, and we'll make the necessary arrangements to resolve the problem by exchange or refund.

Privacy Policy: We honor that we should protect and use your customer information responsibly. Peace Resource Project guarantees that we will never, under any circumstances, sell, trade, give or make your public any of your personal information. We value our privacy as well as yours!

Online Security: We protect your online information by using a 256-bit Secure Sockets Layer (SSL) internet connection that digitally encrypts your order. This secure internet bridge between our website and the credit card and Paypal processing networks makes your ordering information undecipherable to anyone except us.

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